WEBINAR

Accelerate Quality and Risk Adjustment Gap Closure Through Synergized Outreach Planning

An impressive 82% of health plan quality and risk teams are either fully integrated or actively moving in that direction.1 While this marks a significant advancement for health plans, a higher level of collaboration and teamwork is essential to truly harness the potential of integration. In this webinar, learn how one health plan merged its member interventions into a single system.

Close quality & risk gaps with unified outreach

Overview

In today’s complex healthcare landscape, uncoordinated outreach programs result in unnecessary administrative burdens, suboptimal targeting, member and provider abrasion, poorer outcomes, and lower financial realization. A strategic approach to outreach can improve health outcomes for members and financial performance for health plans. In this webinar, discover the benefits of breaking down the silos between quality and risk interventions and learn how a synergistic approach to managing member outreach and engagement can drive results.

Navigate complexities

Understand the market challenges faced by health plans and their approach to consolidating outreach efforts across functions.

Coordinate execution

Learn the benefits of coordinated and effective outreach planning and execution.

Master member engagement

Discover best practices for implementing coordinated and well-orchestrated member outreach and engagement plans.

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Overview

In today’s complex healthcare landscape, uncoordinated outreach programs result in unnecessary administrative burdens, suboptimal targeting, member and provider abrasion, poorer outcomes, and lower financial realization. A strategic approach to outreach can improve health outcomes for members and financial performance for health plans. In this webinar, discover the benefits of breaking down the silos between quality and risk interventions and learn how a synergistic approach to managing member outreach and engagement can drive results.

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Navigate complexities

Understand the market challenges faced by health plans and their approach to consolidating outreach efforts across functions.

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Coordinate execution

Learn the benefits of coordinated and effective outreach planning and execution.

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Master member engagement

Discover best practices for implementing coordinated and well-orchestrated member outreach and engagement plans.

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The ScriptMed Cloud software solution is an industry leader, serving six of the top ten specialty pharmacies, and 35% of specialty pharmacy patients nationally

Featured Presenters

Kem Tolliver

Revenue Cycle Expert

Kem is an Innovative Healthcare Leader with a passion for practice transformation through best practices, technology & education. She is the founder and president of Medical Revenue Cycle Specialists, a boutique medical revenue cycle consulting firm, which improves workflow and practice revenues for small to mid-size physician practices, allowing them to focus on patient care.

Over her career of over 20 years, Kem has earned a reputation as a transformational healthcare leader. She is currently also serving as the President of the Hyattsville/Prince George’s County Chapter of the American Academy of Professional Coders (AAPC). In this interview, Kem talks to me about overcoming challenges during the COVID pandemic and her experience as an author

Kate Eshelman

Vice President, Medical Informatics

Dr. Eshelman is a board-certified physician in internal medicine and clinical informatics. Her work at Inovalon involves providing actionable, relevant health data analytics to providers to improve their ability to care for patients with speed and accuracy, while being patient-centric.

Matt Caminiti

Director, Sales Engineering

Matt is Inovalon’s healthcare payer policy wonk. He has deep experience in risk adjustment and quality improvement and uses his expertise to help ensure successful product design and implementations for Inovalon’s customers.

Hemanth Doma

AVP Product, Inovalon

Hemanth is passionate about solving healthcare problems using SaaS-based solutions. An expert in value-based care, population health, and quality outcomes solutions, Hemanth and his team create dynamic and purpose-built, data-driven technology applications that empower Inovalon’s payer customers to gain actionable insights.

Courtney Breece

AVP Product, Inovalon

Courtney’s passion lies in healthcare quality. She held multiple leadership roles at NCQA before joining Inovalon in 2012, where she leads the company’s integrated approach to payer analytics for both quality measurement and risk adjustment.

Kate Eshelman

MD, MPH, VP Clinical Informatics, Inovalon

Dr. Eshelman is a board-certified physician in internal medicine and clinical informatics. Her work at Inovalon involves providing actionable, relevant health data analytics to providers to improve their ability to care for patients with speed and accuracy, while being patient-centric.
Hear from quality, risk, and member intervention experts to understand the benefits of coordinating member outreach.

Kem Tolliver

Revenue Cycle Expert

Kem is an Innovative Healthcare Leader with a passion for practice transformation through best practices, technology & education. She is the founder and president of Medical Revenue Cycle Specialists, a boutique medical revenue cycle consulting firm, which improves workflow and practice revenues for small to mid-size physician practices, allowing them to focus on patient care.

Over her career of over 20 years, Kem has earned a reputation as a transformational healthcare leader. She is currently also serving as the President of the Hyattsville/Prince George’s County Chapter of the American Academy of Professional Coders (AAPC). In this interview, Kem talks to me about overcoming challenges during the COVID pandemic and her experience as an author

Kem Tolliver

Revenue Cycle Expert

Kem is an Innovative Healthcare Leader with a passion for practice transformation through best practices, technology & education. She is the founder and president of Medical Revenue Cycle Specialists, a boutique medical revenue cycle consulting firm, which improves workflow and practice revenues for small to mid-size physician practices, allowing them to focus on patient care.

Over her career of over 20 years, Kem has earned a reputation as a transformational healthcare leader. She is currently also serving as the President of the Hyattsville/Prince George’s County Chapter of the American Academy of Professional Coders (AAPC). In this interview, Kem talks to me about overcoming challenges during the COVID pandemic and her experience as an author

Kem Tolliver

Revenue Cycle Expert

Kem is an Innovative Healthcare Leader with a passion for practice transformation through best practices, technology & education. She is the founder and president of Medical Revenue Cycle Specialists, a boutique medical revenue cycle consulting firm, which improves workflow and practice revenues for small to mid-size physician practices, allowing them to focus on patient care.

Over her career of over 20 years, Kem has earned a reputation as a transformational healthcare leader. She is currently also serving as the President of the Hyattsville/Prince George’s County Chapter of the American Academy of Professional Coders (AAPC). In this interview, Kem talks to me about overcoming challenges during the COVID pandemic and her experience as an author

Kem Tolliver

Revenue Cycle Expert

Kem is an Innovative Healthcare Leader with a passion for practice transformation through best practices, technology & education. She is the founder and president of Medical Revenue Cycle Specialists, a boutique medical revenue cycle consulting firm, which improves workflow and practice revenues for small to mid-size physician practices, allowing them to focus on patient care.

Over her career of over 20 years, Kem has earned a reputation as a transformational healthcare leader. She is currently also serving as the President of the Hyattsville/Prince George’s County Chapter of the American Academy of Professional Coders (AAPC). In this interview, Kem talks to me about overcoming challenges during the COVID pandemic and her experience as an author

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Testimonials

Ultimately a gap is a gap whether it’s a risk adjustment or care gap or quality gap, and when data is coming together it becomes easier for the analytics and the outreach planning and subsequently, all the downstream systems to really function.

Hemanth Doma

AVP Product, Inovalon

Testimonials

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James Dean

Medical Software Specialist