WEBINAR

Redefining Satisfaction: Delivering a Seamless Financial Experience Across the Revenue Cycle

Discover how top healthcare providers are reducing burnout, speeding up payments, and eliminating billing confusion for both staff and patients without adding more manual work.

Thursday, June 26, 12 PM ET

Remove Revenue Cycle Roadblocks

Thursday, June 26, 12 PM ET

Overview

A positive healthcare experience isn’t just about clinical care; it’s also defined by what happens after.

Unfortunately, the financial experience can be full of friction: denied claims, confusing bills, overwhelmed staff, and frustrated patients, resident, or families.

In this 30-minute session, you'll learn how leading providers are connecting the dots across the revenue cycle. See how clearer billing, integrated systems, and flexible payment options are helping organizations like yours reduce burnout, accelerate collections, and improve satisfaction.

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Increase Staff Satisfaction

Free your staff from the burnout of endless clicks and system hops. Cut the busywork so teams can focus, breathe easier, and actually clock-out on time.

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Get Bills Paid Faster

Stop the billing confusion that stalls payments. Give clear statements and flexible payment options so balances get paid and support calls go down.

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Improve Claims Accuracy

Avoid rework and revenue delays. Send clean claims out right the first time so your team spends less time fixing mistakes and more time collecting what you’ve earned.

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Keep Everyone Connected

Bridge the gaps in communication. Unified systems help staff work smarter and keep patients, residents, and families in the loop with no missed steps or surprise bills.


Overview

A positive healthcare experience isn’t just about clinical care; it’s also defined by what happens after.

Unfortunately, the financial experience can be full of friction: denied claims, confusing bills, overwhelmed staff, and frustrated patients, resident, or families.

In this 30-minute session, you'll learn how leading providers are connecting the dots across the revenue cycle. See how clearer billing, integrated systems, and flexible payment options are helping organizations like yours reduce burnout, accelerate collections, and improve satisfaction.

Increase Staff Satisfaction

Free your staff from the burnout of endless clicks and system hops. Cut the busywork so teams can focus, breathe easier, and actually clock-out on time.

Get Bills Paid Faster

Stop the billing confusion that stalls payments. Give clear statements and flexible payment options so balances get paid and support calls go down.

Improve Claims Accuracy

Avoid rework and revenue delays. Send clean claims out right the first time so your team spends less time fixing mistakes and more time collecting what you’ve earned.

Provider Video, Video Title, Etc……………

The ScriptMed Cloud software solution is an industry leader, serving six of the top ten specialty pharmacies, and 35% of specialty pharmacy patients nationally

Featured Presenter

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David Swenson

Director, Sales Engineering, Inovalon

David has spent the past 26 years in the healthcare industry (14 with Inovalon) supporting providers in all lines of business. He specializes in workflow efficiencies for revenue cycle management. David lives in Minneapolis, MN and his favorite hobby is golf.

Kem Tolliver

Revenue Cycle Expert

Kem is an Innovative Healthcare Leader with a passion for practice transformation through best practices, technology & education. She is the founder and president of Medical Revenue Cycle Specialists, a boutique medical revenue cycle consulting firm, which improves workflow and practice revenues for small to mid-size physician practices, allowing them to focus on patient care.

Over her career of over 20 years, Kem has earned a reputation as a transformational healthcare leader. She is currently also serving as the President of the Hyattsville/Prince George’s County Chapter of the American Academy of Professional Coders (AAPC). In this interview, Kem talks to me about overcoming challenges during the COVID pandemic and her experience as an author

Kem Tolliver

Revenue Cycle Expert

Kem is an Innovative Healthcare Leader with a passion for practice transformation through best practices, technology & education. She is the founder and president of Medical Revenue Cycle Specialists, a boutique medical revenue cycle consulting firm, which improves workflow and practice revenues for small to mid-size physician practices, allowing them to focus on patient care.

Over her career of over 20 years, Kem has earned a reputation as a transformational healthcare leader. She is currently also serving as the President of the Hyattsville/Prince George’s County Chapter of the American Academy of Professional Coders (AAPC). In this interview, Kem talks to me about overcoming challenges during the COVID pandemic and her experience as an author

Presenter CTA Text section

Kem Tolliver

Revenue Cycle Expert

Kem is an Innovative Healthcare Leader with a passion for practice transformation through best practices, technology & education. She is the founder and president of Medical Revenue Cycle Specialists, a boutique medical revenue cycle consulting firm, which improves workflow and practice revenues for small to mid-size physician practices, allowing them to focus on patient care.

Over her career of over 20 years, Kem has earned a reputation as a transformational healthcare leader. She is currently also serving as the President of the Hyattsville/Prince George’s County Chapter of the American Academy of Professional Coders (AAPC). In this interview, Kem talks to me about overcoming challenges during the COVID pandemic and her experience as an author

Kem Tolliver

Revenue Cycle Expert

Kem is an Innovative Healthcare Leader with a passion for practice transformation through best practices, technology & education. She is the founder and president of Medical Revenue Cycle Specialists, a boutique medical revenue cycle consulting firm, which improves workflow and practice revenues for small to mid-size physician practices, allowing them to focus on patient care.

Over her career of over 20 years, Kem has earned a reputation as a transformational healthcare leader. She is currently also serving as the President of the Hyattsville/Prince George’s County Chapter of the American Academy of Professional Coders (AAPC). In this interview, Kem talks to me about overcoming challenges during the COVID pandemic and her experience as an author

Kem Tolliver

Revenue Cycle Expert

Kem is an Innovative Healthcare Leader with a passion for practice transformation through best practices, technology & education. She is the founder and president of Medical Revenue Cycle Specialists, a boutique medical revenue cycle consulting firm, which improves workflow and practice revenues for small to mid-size physician practices, allowing them to focus on patient care.

Over her career of over 20 years, Kem has earned a reputation as a transformational healthcare leader. She is currently also serving as the President of the Hyattsville/Prince George’s County Chapter of the American Academy of Professional Coders (AAPC). In this interview, Kem talks to me about overcoming challenges during the COVID pandemic and her experience as an author

Presenter CTA Text section

Kem Tolliver

Revenue Cycle Expert

Kem is an Innovative Healthcare Leader with a passion for practice transformation through best practices, technology & education. She is the founder and president of Medical Revenue Cycle Specialists, a boutique medical revenue cycle consulting firm, which improves workflow and practice revenues for small to mid-size physician practices, allowing them to focus on patient care.

Over her career of over 20 years, Kem has earned a reputation as a transformational healthcare leader. She is currently also serving as the President of the Hyattsville/Prince George’s County Chapter of the American Academy of Professional Coders (AAPC). In this interview, Kem talks to me about overcoming challenges during the COVID pandemic and her experience as an author

Kem Tolliver

Revenue Cycle Expert

Kem is an Innovative Healthcare Leader with a passion for practice transformation through best practices, technology & education. She is the founder and president of Medical Revenue Cycle Specialists, a boutique medical revenue cycle consulting firm, which improves workflow and practice revenues for small to mid-size physician practices, allowing them to focus on patient care.

Over her career of over 20 years, Kem has earned a reputation as a transformational healthcare leader. She is currently also serving as the President of the Hyattsville/Prince George’s County Chapter of the American Academy of Professional Coders (AAPC). In this interview, Kem talks to me about overcoming challenges during the COVID pandemic and her experience as an author

Kem Tolliver

Revenue Cycle Expert

Kem is an Innovative Healthcare Leader with a passion for practice transformation through best practices, technology & education. She is the founder and president of Medical Revenue Cycle Specialists, a boutique medical revenue cycle consulting firm, which improves workflow and practice revenues for small to mid-size physician practices, allowing them to focus on patient care.

Over her career of over 20 years, Kem has earned a reputation as a transformational healthcare leader. She is currently also serving as the President of the Hyattsville/Prince George’s County Chapter of the American Academy of Professional Coders (AAPC). In this interview, Kem talks to me about overcoming challenges during the COVID pandemic and her experience as an author

Kem Tolliver

Revenue Cycle Expert

Kem is an Innovative Healthcare Leader with a passion for practice transformation through best practices, technology & education. She is the founder and president of Medical Revenue Cycle Specialists, a boutique medical revenue cycle consulting firm, which improves workflow and practice revenues for small to mid-size physician practices, allowing them to focus on patient care.

Over her career of over 20 years, Kem has earned a reputation as a transformational healthcare leader. She is currently also serving as the President of the Hyattsville/Prince George’s County Chapter of the American Academy of Professional Coders (AAPC). In this interview, Kem talks to me about overcoming challenges during the COVID pandemic and her experience as an author

Presenter CTA Text section

Testimonials

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James Dean

Medical Software Specialist

Testimonials

Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisimenim ad minim veniam, quis nostrud exerci tation

James Dean

Medical Software Specialist